Small business
IT services
Start with a problem or a planned change. Get help with the email, computers, websites and business tools you use every day.
One issue is enough to start a conversation. We'll establish the impact, discuss the options and agree on the work and fees before making changes.
- Who it's for
- Sole traders and small teams
- Where we help
- Perth and remotely across Australia
- Where to start
- What you wanted to do and what went wrong
You don't have to know its technical name
These are common starting points. The directory below covers individual services and planned projects.
Something stopped working
A device, app or account is getting in the way of your work.
Everyday IT supportYour workspace needs attention
Email, shared files, staff access or a move to a different platform.
Microsoft 365 supportYour website needs work
Fix the existing site or plan a clearer, easier to manage replacement.
Website supportYou need to check security
Review access, vulnerabilities and the changes your business needs to make.
Security servicesFind your starting point
You can search for a product or the problem you're trying to solve.
41 services
Everyday IT
5 servicesSmall business IT support
Help with email, computers, accounts and software when your small business gets stuck. Start with one problem and agree on the work before it begins.
Desktop and laptop support
Help with Windows and Mac computers, printers, updates and everyday faults. Get a clear diagnosis before deciding on repairs or replacement.
Business application support
Troubleshoot the business software your team uses each day. Help with access, errors, configuration and working with the software vendor.
Managed IT for small businesses
Ongoing IT care for a small business. Agree on account management, device upkeep, backups and support coverage before the arrangement starts.
New business IT setup
Set up business email, devices, accounts and shared files. Keep ownership and recovery access clear from the start.
Microsoft 365
13 servicesMicrosoft 365 support
Perth Microsoft 365 support with Australia wide remote help. Accounts, SharePoint, OneDrive, Teams, DLP and Power Platform, scoped around your business.
Microsoft 365 migration
Move business email and files to Microsoft 365 with an agreed plan for access, data, testing and the changeover.
SharePoint and OneDrive file review
Review how shared SharePoint libraries, individual OneDrive files and device sync work together. Perth based help with remote support across Australia.
Microsoft Teams support
Perth Teams support for meetings, chat, channels and shared files. Australia wide remote help, with Teams Calling scoped separately.
Microsoft 365 security support
Perth Microsoft 365 security support with Australia wide remote help. Review accounts, authentication, sharing and recovery against your licences.
Power Platform support
Perth Power Platform support with Australia wide remote help. Scope Power Apps, Power Automate, Power Pages and reporting around data and licences.
Microsoft 365 data loss prevention
Perth Microsoft 365 DLP support with Australia wide remote help. Scope sensitive data rules, check licences and test policies before enforcement.
SharePoint support
Perth SharePoint support with Australia wide remote help. Organise sites and libraries, review permissions and scope migrations around team records.
OneDrive support
Perth OneDrive support with Australia wide remote help. Investigate sync, account and file access faults before resetting clients or moving data.
Power Automate support
Perth Power Automate support with Australia wide remote help. Fix flows or scope approvals and app connections with clear owners and licence checks.
Power Apps support
Perth Power Apps support with Australia wide remote help. Review existing apps or scope internal tools around users, data, access and ongoing ownership.
Power Pages support
Perth Power Pages support with Australia wide remote help. Scope customer portals and external business websites around access, Dataverse and cost.
Teams Calling setup and support
Perth Teams Calling support with Australia wide remote help. Review Teams Phone licences, providers, numbers and call routing before a changeover.
Email and accounts
1 serviceGoogle Workspace
1 serviceWebsites
3 servicesWordPress and website support
WordPress and website maintenance from Perth, available remotely across Australia. Fix faults, update plugins and check hosting, forms and backups on WordPress, Shopify, Wix and Squarespace sites.
Small business website design
New and replacement websites for Perth small businesses. Clear service pages, phone and quote buttons that work on mobile, content you can edit, and old page addresses kept when a site moves.
Website hosting and support
Perth website hosting and support with Australia wide remote help. Review accounts, deployments, domains and recovery before moving a business site.
Security
9 servicesBackups and recovery
Review backups and test recovery for your business files and systems. Perth based help with remote backup planning and checks across Australia.
Small business cyber security
Perth based security help for small businesses across Australia. Review accounts, devices and recovery, then agree on practical improvements.
Essential Eight support
Scope Essential Eight gaps and improvement work for your business. Perth based support across Australia, with assessment requirements agreed first.
Vulnerability management
Identify and track security weaknesses in your business systems. Perth based vulnerability management with scoped remote work across Australia.
Security remediation
Turn agreed security findings into checked changes. Perth based remediation help for small businesses, with remote work across Australia.
Patch management
Plan and verify updates for business devices and supported software. Perth based patch management with remote support across Australia.
Managed security
Give recurring security work clear coverage and ownership. Perth based managed security for small businesses with remote support across Australia.
IT policies for small business
Write practical IT policies around your business accounts, devices and data. Perth based policy support with remote workshops across Australia.
SMB1001 support
Prepare for SMB1001 with a scoped gap review, practical improvements and evidence. Perth based support with remote work across Australia.
Business systems
4 servicesSoftware audit and licence review
A software audit of the subscriptions your business pays for and how the team uses them. Find unused licences, overlapping tools and awkward handovers.
Process mapping and systems planning
Map a business process before changing software. Process mapping, requirements and a practical plan for the change, agreed before anything is bought.
Business app integrations
Connect business tools with an agreed scope for data, permissions, failures and ongoing ownership.
AI built app support
Review an app built with AI before relying on it for business. Identify access, data, hosting and maintenance gaps, then scope the next step.
AI and automation
5 servicesAI and automation for small business
Work out where AI or automation could help your small business. Start with the task, data and safeguards before choosing tools.
Copilot training and setup
Perth Copilot setup and training with Australia wide remote help. Review the product, permissions and approved tasks before staff start using it.
Business workflow automation
Reduce repeated administration with a scoped workflow. Plan triggers, approvals, exceptions and a usable handover.
AI use and governance
Set clear rules for using AI at work. Review approved tools, sensitive information, access and the checks needed before acting on output.
AI agent setup and integration
Perth AI agent scoping with Australia wide remote help. Review knowledge, permissions, costs and approval rules before connecting business systems.
Agree on the work
before getting into it
Access, subscriptions, vendor support and replacement hardware can affect what a job needs. We'll explain the scope and any exclusions so you can decide whether to proceed.
If you need help deciding what to tackle first, the IT health check gives you a useful place to start.
Check your IT basics
Let's work out the next step
Tell us what you wanted to do and what's getting in the way. You'll know the scope and fee before you decide to go ahead.
Same business day reply · From $79 an hour ex GST · Perth based, with remote support across Australia