A Dark Cloud
Industries

IT solutions built for your industry

Every industry has different technology challenges. We understand the tools, compliance requirements, and workflows specific to your sector.

Construction & Trades

Common pain points

  • Paper-based quoting and invoicing
  • No visibility on job or project profitability
  • Shared logins and no device security
  • Staff using personal phones for business data

How we help

  • Get Sorted: Email, devices, and security that works on-site and in the office
  • Know Your Numbers: Job cost and profitability dashboards connected to Xero
  • Work Smarter: Quote-to-invoice automation, timesheet workflows

Professional Services

Common pain points

  • Microsoft 365 underutilisation — paying for features nobody uses
  • Compliance gaps and client data security concerns
  • Manual reporting that takes days
  • No clear technology roadmap

How we help

  • Modern Workplace: M365 hardening, Conditional Access, DLP
  • Dashboards: Revenue, utilisation, pipeline, and WIP reporting
  • Business Analysis: Process mapping and technology strategy

Mining & Resources (METS)

Common pain points

  • Remote collaboration across offices and sites
  • Operational dashboards that are always out of date
  • Essential Eight compliance requirements from clients
  • Complex reporting across multiple systems

How we help

  • Modern Workplace: Teams, security, and Essential Eight alignment
  • Power BI: Operational KPIs, safety, equipment, and supply chain dashboards
  • AI & Automation: Document processing, reporting automation, Copilot

Health & Aged Care

Common pain points

  • Privacy Act changes requiring tighter data controls
  • Outdated systems and resistance to change
  • Patient data security and access management
  • Compliance reporting burden

How we help

  • M365 Security: DLP, sensitivity labels, Intune for device management
  • Compliance: Essential Eight assessment and remediation
  • Automation: Appointment workflows, patient follow-up automation

Hospitality & Retail

Common pain points

  • POS system chaos — multiple systems, no integration
  • No real-time visibility on sales, margins, or stock
  • Wasted software subscriptions
  • Website that doesn't drive bookings or orders

How we help

  • Know Your Numbers: Sales, stock, and margin dashboards by location
  • Stop the Waste: Software audit to cut redundant tools and subscriptions
  • Website: Online ordering, booking integration, and Google optimisation

Don't see your industry?

We work with businesses across every sector. The technology challenges are often similar — security, reporting, automation, and getting the basics right. Tell us about yours.

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