Small business IT reading

Practical IT checklists

You do not need the technical diagnosis to get started. These guides help you record what you know and prepare a useful support request.

Start here · 3 min read

A small business IT checklist

Check business ownership, access, devices, recovery and website enquiries. Use the results to set practical IT priorities.

Find your next useful read

5 guides

Record who should reach your office accounts and client files. Use an approved role, a safe test and a clear handover for staff and supplier changes.

Check the technology your next service period depends on. Record safe test results, vendor contacts and the next action when something does not work.

Record the accounts, job files and devices your trades business needs to keep working when a person, phone or supplier changes.

Check business ownership, access, devices, recovery and website enquiries. Use the results to set practical IT priorities.

Send the problem, impact, timing and exact error when asking for IT help. Keep passwords and sensitive records out of the enquiry.

1 guides

A practical way to review access, Microsoft 365, Google Workspace, backups, websites and AI using the new ASD Essentials guidance.

Start with one problem

Tell us what you wanted to do and what's getting in the way. You'll know the scope and fee before you decide to go ahead.

Same business day reply · From $79 an hour ex GST · Perth based, with remote support across Australia