Leave the old email hostwith the details checked
One source host, one domain and up to 3 user mailboxes, each up to 10 GB and 50,000 messages. The email move is $1,089 inc GST, subject to eligibility. We check access and dependencies before the written quote and agree the dates with you.
Your enquiry goes to Josh C, who scopes and does the work.
Perth based, with remote support across Australia. Call 0408 530 303
- Scope and cost agreed first
- Work directly with Josh C
- Accounts in your business name
- Perth based, remote Australia wide
For a small business leaving an old email host
One existing supported IMAP email host, one business domain and up to 3 user mailboxes, with up to 10 GB and 50,000 messages in each mailbox. These are our offer limits. The move is into a new Microsoft 365 tenant.
Check eligibility before you pay
Before quoting, we check the source host, mailbox sizes and message counts, domain and source administrator access, and the proposed recovery and changeover arrangements. We identify website forms, scanners, marketing platforms and other services that send as your domain before approving email record changes. Oversized or unsupported items are reported and their treatment agreed before the written quote. Eligibility is confirmed before payment.
Perth based, with remote work across Australia where practical. Site attendance, hardware and licences are separately agreed. Please leave passwords and customer records out of your enquiry.
A business email move with the scope in writing
One existing supported IMAP email host, one business domain and up to 3 user mailboxes, with up to 10 GB and 50,000 messages in each mailbox. These are our offer limits. The move is into a new Microsoft 365 tenant. The fixed price is $1,089 including GST ($990 excluding GST), after we confirm that your move fits. Start with a free scope check.
Included in the agreed scope
- One existing supported IMAP source host, one business domain and up to 3 user mailboxes, each up to our offer limits of 10 GB and 50,000 messages
- A new Microsoft 365 tenant and the agreed user accounts, with two step sign in
- Approved SPF, DKIM and DMARC changes, checked against the services that send your email
- Copy of the email and folders in scope, with agreed mail checks
- One supported desktop mail profile configured per included person
- A written record of account ownership, recovery details and the agreed checks
- A 30 minute handover, plus one 30 minute follow up for agreed migration issues requested within 7 calendar days of handover, with the appointment agreed with you
Check before booking
Licences, backup subscriptions, hardware, mobile setup and onsite attendance are separate. Extra users, shared mailboxes or archives, PST files, contacts, calendars, tasks, SharePoint and other file moves need a separate scope. Moves from Google Workspace or another Microsoft 365 tenant, and incident recovery, are outside this offer.
Three mailboxes leaving one old host
A fictional scope example, not a completed customer job or a promise of the same outcome.
- The source
- One business domain and three IMAP mailboxes of 8 GB, 6 GB and 2 GB, each with fewer than 50,000 messages. Source compatibility, oversized or unsupported items and authorised access still need checking.
- The new setup
- A new Microsoft 365 tenant, three agreed user accounts with two step sign in, and approved SPF, DKIM and DMARC changes.
- The mail
- Email and folders only. Contacts, calendars, tasks and files need a separate scope. One supported desktop mail profile is configured for each included person.
- The checks
- Agree the checks for sending, receiving and folder access. Record any exceptions and the recovery approach before the changeover.
- The handover
- An ownership and recovery record and a 30 minute handover. One 30 minute follow up for agreed migration issues can be requested within 7 calendar days of handover, with the appointment agreed with you.
Agree the scope before changing your email
We confirm a start date after checking the work and access needed. Your own deadline helps us assess what is practical.
- CheckConfirm eligibility and access
Before quoting, we check the source host, mailbox sizes and message counts, domain and source administrator access, and the proposed recovery and changeover arrangements. We identify website forms, scanners, marketing platforms and other services that send as your domain before approving email record changes. Oversized or unsupported items are reported and their treatment agreed before the written quote. Eligibility is confirmed before payment.
- AgreeApprove the quote and changeover
Your quote records the included mailboxes, data limits, licences, exclusions and recovery approach. We agree the dates after checking access and dependencies.
- MoveSet up the tenant and copy the mail
We create the agreed accounts, configure two step sign in, copy the email and folders in scope and make the approved email record changes.
- VerifyCheck the desktop profiles and mail paths
We configure one supported desktop mail profile per included person, run the agreed mail checks and document remaining items.
- HandoverKeep the record and know the follow up
We run the 30 minute handover and provide the ownership, recovery and check record. Request the included 30 minute follow up for agreed migration issues within 7 calendar days of handover. We agree the appointment with you.
Talk to Josh C
Every job is scoped, done and handed over by Josh C, the founder. The person who answers the phone is the person who fixes the problem.
About Josh and A Dark Cloud Creative- Based in
- Perth, with remote support across Australia
- Phone
- 0408 530 303
- Replies
- Same business day
- Works with
- Microsoft 365, Google Workspace, and Windows and Mac computers
Know the scope and the limits
- Eligibility and the written scope are confirmed before payment. Work beyond that scope needs a quote you approve.
- Your business owns the domain and new Microsoft 365 tenant. Administration and recovery details are recorded at handover.
- The source service stays active until the agreed final sync and checks are complete. We report unsupported items and data that has not moved before any closure decision. You remain responsible for the old host subscription. We do not cancel it automatically.
- We agree the dates and changeover window in writing after checking scope, access and dependencies. No fixed delivery period applies to new enquiries.
- Already accepted a quote? Your agreed price, scope and terms still apply. This offer is for new enquiries.
Questions about this service
What does the email move cost?
The fixed price is $1,089 including GST ($990 excluding GST) for an eligible move. One existing supported IMAP email host, one business domain and up to 3 user mailboxes, with up to 10 GB and 50,000 messages in each mailbox. These are our offer limits. The move is into a new Microsoft 365 tenant. Licences and backup subscriptions are separate. We confirm eligibility and the written scope before payment.
How do I know whether the move is eligible?
Before quoting, we check the source host, mailbox sizes and message counts, domain and source administrator access, and the proposed recovery and changeover arrangements. We identify website forms, scanners, marketing platforms and other services that send as your domain before approving email record changes. Oversized or unsupported items are reported and their treatment agreed before the written quote. Eligibility is confirmed before payment.
Does this move contacts, calendars or files?
No. This offer copies the email and folders in the agreed IMAP mailboxes. Contacts, calendars, tasks, PST files, shared mailboxes or archives, SharePoint and other files need a separate scope.
Can you move Google Workspace or an existing Microsoft 365 tenant?
Those moves are outside this offer. Tell us your current provider so we can check a separate scope, rather than assume it is an eligible IMAP move.
When will the move be completed?
We agree the dates and changeover window in writing after checking scope, access and dependencies. No fixed delivery period applies to new enquiries.
How do you manage changeover risk?
We check the source, access and applications that depend on email, then agree the changeover window, recovery approach and verification checks. Source limitations and existing missing mail can affect what can be copied. We explain these before approval and check the agreed mail paths with you before closing an old service.
What happens after the handover?
The offer includes a 30 minute handover and one 30 minute follow up for agreed migration issues, requested within 7 calendar days of handover. We agree the appointment with you. Other faults, extra work and ongoing care need a separate scope. The written record lists remaining actions and responsibilities.
What about devices and Microsoft licences?
We configure one supported desktop mail profile per included person. Extra devices, mobile setup, hardware and onsite work are outside this scope. Microsoft 365 licences and any backup subscriptions are listed separately in the quote before you approve them.
When can we cancel the old email host?
The source service stays active until the agreed final sync and checks are complete. We report unsupported items and data that has not moved before any closure decision. You remain responsible for the old host subscription. We do not cancel it automatically.
I already accepted a quote. Does this change it?
Already accepted a quote? Your agreed price, scope and terms still apply. This offer is for new enquiries.
Check whether your email move fits
The scope check is free. Tell us your provider, mailbox count and any date you have in mind. We check eligibility, access and dependencies before the written quote and before you pay.
A request does not book chargeable work. We agree the scope and fee before you go ahead.
Call 0408 530 303