# A Dark Cloud Creative [Read the public page](https://www.adarkcloud.com.au/) Perth based IT support and websites for sole traders and small teams, with remote help across Australia. Email, Microsoft 365, Google Workspace, security, computers and websites, from $79 an hour ex GST with the fee agreed before work begins. ## Small business IT, sorted in Perth Perth based, with remote support across Australia. Sole traders and small teams can start with a single issue. From $79 an hour ex GST, with the scope and fee agreed before work begins. Same business day reply. Your business keeps its domain, accounts and every login. Call Josh C on 0408 530 303. ## Services - [Small business IT support](https://www.adarkcloud.com.au/services/it-support) - [Microsoft 365 support](https://www.adarkcloud.com.au/services/modern-workplace) - [Business email support](https://www.adarkcloud.com.au/services/business-email-support) - [Google Workspace support](https://www.adarkcloud.com.au/services/google-workspace-support) - [Desktop and laptop support](https://www.adarkcloud.com.au/services/desktop-support) - [Business application support](https://www.adarkcloud.com.au/services/application-support) - [WordPress and website support](https://www.adarkcloud.com.au/services/website-support) - [Small business website design](https://www.adarkcloud.com.au/services/web-development) - [Managed IT for small businesses](https://www.adarkcloud.com.au/services/managed-it) - [Backups and recovery](https://www.adarkcloud.com.au/services/backups-and-security) - [Small business cyber security](https://www.adarkcloud.com.au/services/cyber-security) - [Essential Eight support](https://www.adarkcloud.com.au/services/essential-eight) - [New business IT setup](https://www.adarkcloud.com.au/services/new-business-setup) - [Microsoft 365 migration](https://www.adarkcloud.com.au/services/microsoft-365-migration) - [SharePoint and OneDrive file review](https://www.adarkcloud.com.au/services/sharepoint-onedrive-support) - [Microsoft Teams support](https://www.adarkcloud.com.au/services/microsoft-teams-support) - [Microsoft 365 security support](https://www.adarkcloud.com.au/services/microsoft-365-security) - [Software audit and licence review](https://www.adarkcloud.com.au/services/software-optimisation) - [Process mapping and systems planning](https://www.adarkcloud.com.au/services/business-analysis) - [Business app integrations](https://www.adarkcloud.com.au/services/integrations-applications) - [Power Platform support](https://www.adarkcloud.com.au/services/power-platform) - [AI and automation for small business](https://www.adarkcloud.com.au/services/ai-automation) - [Copilot training and setup](https://www.adarkcloud.com.au/services/copilot-training) - [Business workflow automation](https://www.adarkcloud.com.au/services/workflow-automation) - [AI use and governance](https://www.adarkcloud.com.au/services/ai-governance) - [AI built app support](https://www.adarkcloud.com.au/services/vibe-coding-fixes) - [Vulnerability management](https://www.adarkcloud.com.au/services/vulnerability-management) - [Security remediation](https://www.adarkcloud.com.au/services/security-remediation) - [Patch management](https://www.adarkcloud.com.au/services/patch-management) - [Managed security](https://www.adarkcloud.com.au/services/managed-security) - [IT policies for small business](https://www.adarkcloud.com.au/services/it-policies) - [SMB1001 support](https://www.adarkcloud.com.au/services/smb1001-support) - [Microsoft 365 data loss prevention](https://www.adarkcloud.com.au/services/microsoft-365-dlp) - [SharePoint support](https://www.adarkcloud.com.au/services/sharepoint-support) - [OneDrive support](https://www.adarkcloud.com.au/services/onedrive-support) - [Power Automate support](https://www.adarkcloud.com.au/services/power-automate) - [Power Apps support](https://www.adarkcloud.com.au/services/power-apps) - [Power Pages support](https://www.adarkcloud.com.au/services/power-pages) - [Teams Calling setup and support](https://www.adarkcloud.com.au/services/teams-calling) - [AI agent setup and integration](https://www.adarkcloud.com.au/services/ai-agents) - [Website hosting and support](https://www.adarkcloud.com.au/services/website-hosting) ## Useful next steps - [Websites for small business in Perth](https://www.adarkcloud.com.au/websites) - [IT support for professional services in Perth](https://www.adarkcloud.com.au/industries/professional-services) - [IT support for hospitality businesses in Perth](https://www.adarkcloud.com.au/industries/hospitality) - [IT support for tradies in Perth](https://www.adarkcloud.com.au/industries/tradies) - [Small business IT health check](https://www.adarkcloud.com.au/tools/it-health-check) - [Privacy notice](https://www.adarkcloud.com.au/privacy) - [IT help without the guesswork](https://www.adarkcloud.com.au/about) - [IT support around the work you do](https://www.adarkcloud.com.au/industries) - [IT support as your team grows](https://www.adarkcloud.com.au/growing-teams) - [IT support for small business in Perth](https://www.adarkcloud.com.au/small-business) - [Ask for IT help](https://www.adarkcloud.com.au/contact) - [Check your IT basics](https://www.adarkcloud.com.au/tools/it-health-check) ## Common questions ### Is my business too small for IT support? No. This service is designed for sole traders and small teams that need IT help but don’t have an internal IT department. You can enquire about one problem or a broader setup. ### Can I get help with just one problem? Yes. Describe what’s happening and we’ll discuss a suitable scope. You don’t need to start with an ongoing support arrangement. ### How much does IT support cost? IT support starts from $79 an hour ex GST. You'll know the scope and fee before any work begins, so the cost is clear before you decide to go ahead. Regular support is quoted from the devices, accounts and cover your business needs. ### Can you help remotely? Many email, software and account issues can be investigated remotely. We’ll confirm whether remote support suits your issue and agree on access before connecting. ### Do I need to know the technical details? No. Tell us what you wanted to do and what went wrong. A screenshot or the exact error message can help, but please don’t send passwords or sensitive customer information. ### How quickly will you reply? Enquiries get a reply the same business day. For something urgent, call Josh C on 0408 530 303. ### Who will I be dealing with? Josh C, who runs A Dark Cloud Creative from Perth. You talk to the person doing the work, from the first call to the handover. ### Do you build and look after websites? Yes. Josh C builds new small business websites and supports existing WordPress, Shopify, Wix and Squarespace sites. You own the domain, the site and every login. ### Will my business keep control of its accounts? Yes. Your domain, email, Microsoft 365 or Google Workspace and website accounts stay in the business's name, and every handover lists who owns each account and how to recover it.